本书选材范围广，内容丰富。它既有大量样信可供学习者学习、参考，也有许多优秀句型可资写作时借鉴，同时又配有条理清晰的概括和总结，以便于学习者对国际商务英语写作规律有一个清晰的认识和理解。本书内容涉及外贸函电基本知识、开始业务关系、询盘与答复、报盘与还盘、推销、订单与履行订单、国际支付、装船、保险、投诉与索赔、代理和常用社交信函等。
Chapter One Preliminaries of Business Letter Writing
Chapter Two Components of A Business Letter
Chapter Three Establishing Business Relationships
Chapter Four Inquiries and Replies
Chapter Five Quotations9 Offers and Counter-offers
Chapter Six Sales Letters and Follow-ups
Chapter Seven Orders and Acknowledgements
Chapter Eight Packing and Marking
Chapter Nine International Payment
Chapter Ten Shipment and Insurance
Chapter Eleven Complaints, Claims and Adjustments
Chapter Twelve Agency
Chapter Thirteen Social Letters
Chapter Fourteen Memorandums
Chapter Fifteen Business Reports
Chapter Sixteen Meeting Agendas and Minutes
Chapter Seventeen Recruitment Advertisements
Suggested Keys to Exercises
References
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