本书共15章:第1章系统地介绍了英文商务信函写作的基本知识;第2~15章则遵循外贸常规流程,依次介绍业务关系建立、资信调查、询盘和发盘、还盘和接受、促销、订单及其履行、支付方式、信用证、包装、装运、保险、索赔和理赔、代理和缮制票据等内容,每个单元附有学生自评项目和写作指导,书后附有单元练习的参考答案。
Unit 1 Business Letter-writing
Unit 2 Establishing Business Relations
Unit 3 Status Enquiries
Unit 4 Enquiries and Replies
Unit 5 Quotations, Offers and Counter-offers
Unit 6 Sales Promotion
Unit 7 Orders and Sales Confirmations
Unit 8 Terms of Payment
Unit 9 Urging L/C, Amendment and Extension
Unit 10 Packing
Unit 11 Shipment
Unit 12 Insurance
Unit 13 Agency
Unit 14 International Commercial Dispute Resolution
Unit 15 Trade Documentation
Reference